|Description||Helpdesk/Ticket Support Provider|
iKode help desk x is a customer support tool, FAQ and help desk system. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails. Powerful help desk software help you with the customer service job!
Here are some key features of “iKode Help Desk X”:
· Easy to use · 100% web-based · Cross-browser · Cross-OS · Customer self-service system · Email synchronization · Smart assignment logic · Elaborate reports · Flexible customization · FAQ section / knowledgebase · Ticket tracker · History/logger
Requirements: · MySQL 4 or higher · PHP 5.2 or higher · Zend Optimizer