No one can deny that your customers are talking about your organization all over the social web: Twitter, Facebook, Blogs, etc. All these disperate and valuable conversations are happening somewhere else; and most likely you’re missing them.
IdeaScale, however, gives your customers the power to be heard, bringing the conversation and the resulting feedback, right to your doorstep. It invites your customers to engage and participate via crowdsourcing: where an end user benefits from the mass contribution of others. This is the simple yet powerful concept at the core of websites like Digg… and Wikipedia.
Introduction to IdeaScaleAdded: 6/9/10