|Phone||+49 (89) 15904160|
|Description||IT service metrics software|
|Seed, 1/93 |
Hypersoft offers metric and analysis software for IT service management, operational and organizational intelligence. Its products deliver metrics on quality, usage, and operation for enterprise infrastructure and application services (both cloud and in-house based). Hypersoft pioneered integrated end-to-end analysis of transaction-based services and designed industryâ€™s most powerful cross-platform enterprise metric solution. The software provides customers, which include hundreds of the largest industrial, financial and government organizations, with reliable critical information for continuous control and improving service commitment to business.
Hypersoft OmniAnalyserâ„¢ delivers a homogeneous view of IT service quality and volume across multiple applications and technologies in the IT infrastructure and thus provides the foundation for decision-making process.
Key business needs addressed by OmniAnalyserâ„¢ include:
Hypersoft OmniContextâ„¢ is a solution that allows centralization of company-wide data for reporting or monitoring purposes.
Business issues that OmniContextâ„¢ addresses:
Hypersoftâ€™s software can collect the raw transaction history from a variety of data sources allowing customers to analyze virtually any relevant service and application. The data, which is collected using a distributed, agent-based architecture, is then consolidated into one central database, with sophisticated possibilities of correlating information on the same service from different sources. Hundreds of customizable reports allow viewing and analyzing the enterprise IT infrastructure on all levels of detail. Operational and organizational intelligence instrumentation helps to identify corporate communities, most active community members, the correlation of corporate collaboration between different business units. It also pinpoints key interests of community members, and their importance to collaborative environment.