Helpstream is the Worldâ€™s first truly social customer service and relationship management system. Combining advanced social Web technologies with robust customer service workflows, Helpstream delivers a modern, comprehensive customer engagement platform. Helpstream is 100% Software as a Service (SaaS), so deployment is fast, easy and affordable. Helpstream has over 100 customers in various industries including high tech, government, healthcare, financial- and professional-services. Helpstream enables companies to engage their customers over the web to more effectively resolve issues and answer questions. By enabling customers to establish two way communications with experts in the community and within the company, Helpstream facilitates deeper customer relationships.

Milestones
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Helpstream added Mike Cichon as Director of Product Marketing.

Posted 9/9/08 at 8:13am
Helpstream added Dan Hardy as Co-founder and CTO.

Posted 9/6/08 at 10:14am
Helpstream added Bob Warfield as Executive VP of Products.

Posted 9/6/08 at 10:14am
Helpstream added Richard Nieset as Executive VP of Marketing and Sales.

Posted 9/6/08 at 10:14am
Helpstream added Anthony Nemelka as President and CEO.

Posted 9/6/08 at 10:14am
Helpstream received $8.6M in Series B funding. (2/28/08)

Posted 12/7/09 at 3:20pm via bizjournals.com