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Gainsight

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Gainsight, the leading Customer Success Management solution, enables customer-driven enterprises to proactively manage retention, reduce unexpected churn and identify upsell opportunities using customer intelligence and automation.

B2B companies have dramatically accelerated customer acquisition efforts by employing technology such as Salesforce.com, Marketo and Eloqua. But as more businesses are paid over time, customer acquisition is merely the beginning of the story.

That’s why customer-driven enterprises are using Gainsight, the leading Customer Success Management solution, to proactively manage retention, reduce unexpected churn and identify upsell opportunities by leveraging “big data” analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.

Learn how leading companies like Marketo, Jive Software, Informatica and Eloqua are using Gainsight to help their customers succeed at www.gainsight.com.

Recent Milestones

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• 
  Gainsight received $9M in Series A funding. (4/1/13)
  Posted 4/17/13 at 4:45am via pandodaily.com
• 
  Gainsight added Anthony Kennada as Head of Marketing. (3/1/13)
  Posted 4/17/13 at 10:50am
• 
  Gainsight received $250k in Seed funding. (4/20/12)
  Posted 9/23/12 at 10:16pm via cultivationcapital.com
• 
  Gainsight received $50k in Seed funding. (12/1/11)
  Posted 4/28/12 at 1:42pm
• 
  Gainsight added Jim Eberlin as Founder and President. (8/1/11)
  Posted 4/28/12 at 1:42pm
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  Gainsight added Sreedhar Peddineni as Co-Founder & VP Engineering. (8/11/00)
  Posted 4/17/13 at 4:48am

Videos

Screenshots

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Sources

1. Citation Needed [add]
2. Cultivation Capital Makes First Investments (cultivationcapital.com) [edit]
3. JBara becomes Gainsight, raises $9M to help SaaS vendors manage customer success (pandodaily.com) [edit]