|Description||Customer Success Management|
|Seed, 12/11 |
|Seed, 4/12 |
|Series A, 4/13 |
Silicon Valley Bank
Gainsight, the leading Customer Success Management solution, enables customer-driven enterprises to proactively manage retention, reduce unexpected churn and identify upsell opportunities using customer intelligence and automation.
B2B companies have dramatically accelerated customer acquisition efforts by employing technology such as Salesforce.com, Marketo and Eloqua. But as more businesses are paid over time, customer acquisition is merely the beginning of the story.
That’s why customer-driven enterprises are using Gainsight, the leading Customer Success Management solution, to proactively manage retention, reduce unexpected churn and identify upsell opportunities by leveraging “big data” analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.
Learn how leading companies like Marketo, Jive Software, Informatica and Eloqua are using Gainsight to help their customers succeed at www.gainsight.com.
Gainsight Product DemoAdded: 4/20/13