|Description||Improving the call center experience|
Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services, improving customer satisfaction and lowering call center costs.
Callers simply click on the phone menu option they want from the company’s website or mobile application, and Fonolo connects them to the right agent “every time.”
Fonolo CEO Shai Berger speaking at eComm - Looking back at a year of Deep DialingAdded: 10/12/11
Fonolo in 3 minutes (Enterprise Connect ‘11)Added: 10/11/11
Fonolo CEO Shai Berger interviewed by TMC (Sept 2011)Added: 10/11/11