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General Information

Offices

San Mateo, USA
One Franklin Parkway
Building 910, Suite 110
San Mateo, CA, 94401
USA

People

Founder & CEO
CTO
Board Member
Member Of The Board Of Directors

Funding

TOTAL $8M
FUNDING TOTAL $8M
Series A, 1/2007
Mayfield Fund
Pitango Venture Capital
$2M
Series B, 3/2008
Mayfield Fund
Pitango Venture Capital
$6M

Competitors

Service Providers

Accounting

Tags

Fixya

Fixya offers an online tech support community where experts and consumers meet to solve their appliance and gadgets technical problems. Consumer Electronics & Appliances Support information, Repair Service, Manuals & Guides, Problems & Solutions, Troubleshooting, FAQ’s History.

Fixya was founded by an entrepreneur who decided to take advantage of the fact that consumer products manufacturers are not providing adequate support through their web sites. Although these products become more and more technologically advanced, their manufacturers are not allocating the necessary resources that are required in order to provide good technical support. Like any other consumer out there, Fixya’s founder had a hard time finding relevant and updated support information for his printer or digital camera, and therefore decided to create this site. The idea behind Fixya is to aggregate all support information that is scattered throughout the internet in a single user friendly location.

In addition, Fixya is a huge knowledgebase that is constantly updated by a live community of users who share their experiences of technical problems and solutions. Through the site’s unique rating system, Fixya is allowing its users to find the best solution for every problem and even solve new problems. Over time, Fixya will offer the best solutions for the most common problems of each and every product that exist.

The best thing about Fixya’s knowledgebase is that it’s based on real users’ experience rather than on projected FAQs by the manufacturer. Website Users can get solutions to any issue with any consumer product by typing the name of the troublesome product or a brief description of their problem, and then clicking Search. Users can also browse lists of product manufacturers and recently posted problems. If users cannot find solution, they can click on ask button to post their question. Within hours they are other members within Fixya coming to rescue with a solution to the issue. The site also lets you search for repairmen in your area.

Recent Milestones

Videos

Above:

Vator.tv Interview

Added: 1/26/09

Screenshots

Products

Fixya

Websitefixya.com
Blogblog.fixya.com
StageLive
Launch DateJune 1, 2005
Tags fixya, ad-supported-software

From fixing cars, to cameras, to iPhones, Fixya’s 10M community members and visitors help empower techies, tinkerers and hobbyists to reclaim, refurbish and repair their products. Rather than depending solely on manufacturers for answers, our community shares real world experience and practical advice. http://www.fixya.com

Fixya screenshot
Fixya Fixya Fixya
Fixya

Traffic Analytics

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Compete

Fixya

Sources

  1. TechCrunch (techcrunch.com) [edit]
  2. TechCrunch (techcrunch.com) [edit]
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Last Edited 11/18/13

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