|Description||Contact Center Solutions|
Envox Group AB provides IP-based voice self-service and contact center solutions. The company serves various market segments, such as interactive voice response, enhanced self-service, contact center and customer relationship management, automated directory assistance, alerts and notifications, mobile Internet, voice portals, carrier services, and unified communications.
It has strategic relationships with Nuance, Microsoft, Dialogic, and Natural Speech Communication Ltd. The company was founded in 1994 and is headquartered in Westborough, Massachusetts with additional offices in London; Singapore, Singapore; Stockholm, Sweden; and Zagreb, Croatia. As of October 20, 2008, Envox Group AB operates as a subsidiary of Syntellect Inc.