Hi Greg, As to the "who" for this pack of jokers check out http://engineyard.com/whoweare The downtime claim referred to our data center for power and connectivity. (Not so long ago when we only had one datacenter.) It's hard to see in the picture but it says "data center on the right side of the picture" ([img]http://img.skitch.com/20080219-c426ii5ran63wtbjf1nxnt1au9.jpg[/img] We're pretty open about our own uptime. We blog about technical issues affecting for our customers (and anyone else that's interested): http://engineyard.wordpress.com/ Although, we need to remove that because our data center did have a connectivity outage a few months ago. And while we did just close our series A round a while back, we were a cash flow positive company before we signed up with Benchmark Capital (www.benchmark.com/). We thought Benchmark had the best understanding of what companies can do with open source when given a chance and some financial support.

Engine Yard used to be a part of a consulting company called Quality Humans (http://www.qualityhumans.com/). Their hosting department basically branched out and developed their clustering technology in 2006. Their downtime data is likely tied to when they were a part of Quality Humans.

Who are these guys anyway? How can someone claim 'Zero downtime since 2001' when they registered their domain less than a year ago and just got their series-one investment this week? -- Greg Retkowski, Rage.Net / Real infra since 1999.