| Website | empathica.com |
| Blog | empathica.com/blog |
| @EmpathicaCEM | |
| Category | Software |
| Phone | 905-542-9001 |
| Employees | |
| Founded | 2001 |
| TOTAL | $7M |
| VENTURE FUNDING TOTAL | $7M |
| Series A, 4/06 JMI Equity | $7M |
Empathica empowers employees and customers of leading brands to create places they love; turning transactions into great experiences, employees into owners and customers into advocates.
Empathica provides Customer Experience Management programs to more than 200 of the world’s leading brands, ranging from multi-unit retailers, to banks and restaurants. Its rich analysis of survey data using state-of-the-art surveying and dashboard reporting software allows for performance-improvement solutions, evidence-based marketing insights, and customer experience management consulting.
Annually, Empathica’s 30 million customer surveys in 25 languages reach more than 70,000 locations. A privately-held organization, Empathica is headquartered in Mississauga, Ontario, Canada, has an office in Birmingham, England, and U.S. executive consultants in New York, Chicago, Los Angeles, Atlanta, and Bozeman, Montana.