|Description||contact center solution|
Drishti-Soft is an innovator of Contact Center Software and Enterprise Communications Applications. Working in the domain of customer interactions management solutions, Drishti has consistently delivered futuristic applications to un-complicate communications. Call center solutions from Drishti is powering millions of inbound, outbound and blended interactions across the globe.
With over 7 years of experience in the challenging and fast-paced ICT (Information Communication Technology) domain, Drishti’s product portfolio includes patent-pending development platform and technology. Drishti offers such Communications Solutions that empowers enterprises to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a service).
Distributed across seven offices in two countries, Drishti’s expert workforce comprises of more than 90 individuals across R&D, Sales & Marketing, Engineering, and Support units. Headquartered at Gurgaon, India, Drishti has multiple regional offices in India (New Delhi, Mumbai, Bangalore, Kolkata, Chennai) & Philippines. Drishti Philippines Inc., a wholly owned subsidiary of Drishti India, was established in Sep. 2006. Apart from this, Drishti has a vast network of partners and resellers spread across India, Indonesia, Vietnam, Bangladesh, Malaysia, Middle East, Nigeria and Kenya.