|Venture Round, 10/10 |
DataContact, a Warsaw, Poland-based provider of outsourced contact center services. Founded in 1995, DataContact was subsidiary of Axel Springer AG under the name of Axel Springer Kontakt between 2001 and 2010. The group currently operates 185 workstations in two locations and focuses on customer service, marketing and sales activities for the Polish and German markets. It offers both inbound and outbound call services as well as non-voice services. Customers include tier-1 clients from multiple industries, including publishing, IT, financial services and transportation.