| Website | crowdengineering.com |
| Blog | crowdengineering.... |
| @gioacc | |
| Category | Enterprise |
| Phone | +393356278222 |
| Employees | 15 |
| Founded | 10/08 |
| Description | The crowdsourced customer support compan |
| TOTAL | $4.35M |
| VENTURE FUNDING TOTAL | $4.35M |
| Seed, 10/08 | $350k |
| Series A, 3/11 | $4M |
CrowdEngineering, with its innovative platform, CrowdForce, provides crowdsourced customer support and Social CRM solutions.
CrowdEngineering was founded in 2009 with the goal of providing enterprises with an easy access to crowdsourcing services, as the involvement and management of large web communities in business collaboration has now demonstrated its ability to bring significant cost savings and improved effectiveness in the services provided.
CrowdEngineering has already been acknowledged as “Cool Vendor in Social Software and Collaboration” by Gartner and “Company to watch in Social CRM” by Altimeter, for its crowdsourcing solutions based on the innovative platform “CrowdForce” which enables effective online collaboration in core business processes such as CRM, marketing and sales
As a matter of fact, CrowdEngineering CRM solutions have “socialized” (i.e. “made social”) some customer-facing business processes, involving clients themselves, prospects and the company staff in collaborative activities aimed at customer retention and loyalty.