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General Information

Websiteconversocial.com
Blogconversocial.com/...
Twitter@conversocial
CategorySoftware
Phone020 7045 0970 (UK) or 631-913-1421 (USA)
Emailsupport@conversoc...
Employees32
Founded11/09
DescriptionSocial Customer Service Software

Offices

London Office
Epworth House
25 City Road
London, EC1Y 1AA, USA
New York Office
116 W 23rd Street
5th Floor
New York, NY, 10011
USA

People

CEO & co-founder
VP of Sales
VP of Engineering
US Marketing Manager
COO & co-founder

Funding

TOTAL $6.8M
FUNDING TOTAL $6.8M
Series A, 5/11
DFJ Esprit
$2.4M
Venture Round, 9/12
DFJ Esprit
Venture Round, 5/13
Octopus
$3.2M

Competitors

Tags

Conversocial

Conversocial is a social customer service software used by companies including Groupon, Hertz, Tesco, Net-A-Porter and more. We help our customers deliver great service through Facebook and Twitter by enabling them to find and respond to real customer issues more effectively - decreasing negative sentiment and risk of social crises while saving time and gaining greater customer insight.

Recent Milestones

Videos

Screenshots

Conversocial screenshot
Above: Inbox Workflow
Uploaded: 7/10/12
Conversocial screenshot
Above: Inbox Workflow
Uploaded: 7/11/12
Conversocial screenshot
Above: Analytics on Conversocial
Uploaded: 7/11/12

Sources

  1. Conversocial Secures $2.4m Series A Round From DFJ Esprit To Grow Social Media Tools (techcrunch.com) [edit]
  2. Conversocial Raises $1.25M and Moves to New York to Turn Bitchy Tweets into Customer Service Opportunities (pandodaily.com) [edit]
  3. Conversocial CRM Social Media Tool Raises $4.4M Led By Octopus Investments (techcrunch.com) [edit]
  4. Press Release (wavespr.com) [edit]
    Conversocial Launches Enterprise Edition, Sells Into Big TV Broadcaster (techcrunch.com) [edit]
    Conversocial secures £1.5m funding from DFJ Esprit for its social media tools (eu.techcrunch.com) [edit]
    Never Mind The Hype, Conversocial’s Latest Hire Points To Real Signs Of Growth In ‘Silicon Roundabout’ (techcrunch.com) [edit]
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Last Edited 5/30/13

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