|Description||Call Center Outsourcing Company|
Continental Message Solution is a call center and live answering service based in Columbus, Ohio and serving clients worldwide.
Founded in 1967 in Columbus, OH, CMS was initially established to provide answering and secretarial services to the businesses of Central Ohio. Since then, CMS has developed fully customizable products and supports many different industries worldwide.
Today’s fast paced, global marketplace requires many businesses to remain available 24-7. With 24 hour live answering service through CMS, businesses can meet the demand for around the clock service without the costs associated with hiring in-house staff. In business since 1967, CMS provides 24-7 live call center services to thousands of clients across the country and is nationally recognized for award winning service.
Losing the ability to communicate with customers for even one day can be crippling to a business. If you lose your power or telephone system, have a weather emergency, or experience a natural disaster, emergency answering services from CMS can keep your business connected. By being prepared for the worst, you ensure your business won’t suffer in the event of unforeseen circumstances.
Call Center & Answering Service Options:
Customer Service Order Support Appt Reminders Virtual Receptionist Voicemail Emergency Service Call-Off Lines Wake-Up Calls Appt Scheduling B2b Telemarketing Other Services