Back to Mobile View
Subscribe to the CrunchBase Daily for the latest on Fundings, Acquisitions, and Startup Events

General Information

Websitecontactsolutions.com
Blogcontactsolutions....
Twitter@CntactSolutions
CategorySoftware
Phone703-480-1620
Emailmargaret@thinkdes...
Employees
Founded2002
DescriptionOn-demand contact automation solutions

Offices

Reston, USA
11911 Freedom Drive
Suite 1100
Reston, VA, 20190
USA

People

CEO
Founder & Board Director
Founder & Board Director
CFO
SVP, Sales
VP, Human Resources
Board Director
Board Director
Show All People

Funding

TOTAL $46M
FUNDING TOTAL $46M
Private Equity, 9/2010
North Bridge Growth Equity
$46M

Tags

Contact Solutions

Contact Solutions delivers on-demand contact automation solutions including IVR, email/text messaging and web transactions, and call center analytics.

The company’s core business is to ensure its clients’ self-service automation rates continue to increase well after the initial deployment. With its game-changing Continuous Improvement Practice and world-class IVR hosting facilities, Contact Solutions is incentivized to continually find new contact center savings for their clients. By continuously identifying, implementing, and monitoring inbound/outbound notification solutions, Contact Solutions consistently raises the bar on customer savings by reducing live-agent costs and stepping up the end-user experience.

Recent Milestones

Videos

Screenshots

Sources

  1. North Bridge Growth Equity Invests $46M In Contact Solutions (fis.dowjones.com) [edit]
Edit This Page
Last Edited 3/11/14

Revision History RSS Picture

Sharing

Share this page on Twitter or Facebook:
Or copy this code to embed a widget: customize »

TechCrunch Posts TechCrunch Logo Small Picture

External Links

CrunchBase API

Sponsors



Become a Sponsor
Terms of Service | Privacy Policy | Licensing Policy