| Website | chatterplug.com |
| Blog | blog.chatterplug.com |
| @chatterplug | |
| Category | Software |
| Phone | 480.710.3213 |
| Employees | 14 |
| Founded | 2010 |
| Description | On-Location Customer Feedback |
ChatterPlug is a real-time feedback and loyalty Business Enterprise Solution. Businesses are able to plug-in the technology directly into their mobile applications and access the full-suite of customer experience analytics in the cloud. This allows businesses to provide a completely branded experience to their customers through their own mobile application rather than trying to scrape 3rd party interactions.
ChatterPlug’s technology allows businesses to DIRECTLY connect with their consumers and CONTROL the conversation by providing a real-time customer feedback and engagement engine.
ChatterPlug’s Customer Experience Management (CEM) software allows businesses to engage with their customers as close to the point of experience as possible - on-location and in-store.
Capturing feedback on-the-spot, during the customer experience, greatly increases the value of the insight gained.
The full-suite of customer engagement and analytics tool allows businesses to make strategic decisions based on their true overall consumer insights and intelligence, not just the “1 and 5 star” polarizing feedback businesses receive today through traditional means.
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