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General Information

Offices

HQ
12730 New Brittany Blvd.
Suite 200
Fort Myers, FL, 33907
USA
Corporate Office
200 West Street
Waltham, MA, 02451
USA

People

CTO
Chief Operating Officer
President and Chief Executive Officer
Vice President Research
Vice President Marketing & Product Management
Board of Directors
Board Member

Funding

TOTAL $33.6M
FUNDING TOTAL $33.6M
Series B, 7/2006
Sigma Partners
Inflexion Partners
Intersouth Partners
In-Q-Tel
$10M
Series C, 9/2010
Sigma Partners
Intersouth Partners
Inflexion Partners
$4M
Series C, 9/2010
Florida Growth Fund
$3M
Venture Round, 10/2010
Inflexion Partners
Sigma Partners
Intersouth Partners
$7M
Partial Close, 2/2013
$9.61M
DEBT TOTAL $8.5M
Debt, 9/2012
$6.5M
Debt, 11/2013
$2M

Tags

CallMiner

CallMiner is the leader in enterprise speech analytics.

CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. Founders Gallino, LaCoursiere and Brown incubated CallMiner in 2002. Since then they’ve established a global footprint and have offices throughout the U.S. and U.K.

CallMiner has been awarded several patents and registered trademarks, and are the recipient of many major awards, including product of the year. With over 10 years of industry leadership and over 2 billion hours of conversations analyzed, CallMiner serves some of the world’s largest call centers, delivering highly effective, usable, and scalable speech analytics solutions.

Recent Milestones

Videos

Above:

CallMiner Voice of the Customer Analytics

Added: 3/31/14

Screenshots

CallMiner screenshot
Above: CallMiner
Uploaded: 3/31/14

Sources

  1. CallMiner Scores $10M: CIA-backed startup gets second-round funding. (redherring.com) [edit]
  2. CallMiner Raises $4 Million in Venture Capital from Top Venture Funds – Sigma Partners, Intersouth Partners and Inflexion Partners (callminer.com) [edit]
  3. CallMiner Receives $3 Million Investment from The Florida Growth Fund (freshnews.com) [edit]
  4. CallMiner Closes $7M Equity Financing Round - cbl (southflorida.citybizlist.com) [edit]
  5. SEC (sec.gov) [edit]
  6. SEC (sec.gov) [edit]
  7. SEC (sec.gov) [edit]
  8. Enkata and CallMiner Announce Partnership (freshnews.com) [edit]
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Last Edited 3/31/14

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