| Website | callfire.com |
| Blog | callfire.com/blog |
| @callfire | |
| Category | Communications |
| Phone | 877 897 FIRE |
| Employees | 20 |
| Description | Cloud Telephony |
Callfire CallFire, the child company of Skyy Consulting (founded in 2004), is a cloud telephony company with over 14,000 registered users. CallFire provides hosted telephony services including its Cloud Call Center, Voice Broadcast, APIs, and Call Tracking to anybody with an internet connection and a phone of any kind. Currently, CallFire is privately funded and profitable. CallFire has been used by clients including Dave the Shoe Guy, MoveOn.org, NoOnProp8, and Quesgen.
History Skyy Consulting was founded by Dinesh Ravishanker, Vijesh Mehta, Komnieve Singh & Punit Shah in 2004. As independent software consultants, the group used VOIP technology to achieve results. They realized that many customers were looking for similar features, and that a hosted platform could be built to fulfill those needs. CallFire became this new hosted telephony online platform. The founders brought on TJ Thinakaran, to round out the current executive team.
CallFire’s product line contains a Cloud Call Center, Call Tracking, APIs for developers, and Voice Broadcast.
Products The Cloud Call Center is a pay-as-you-go hosted outbound call center in which administrators can create campaigns and within minutes, agents can be logged in and making calls. It’s innovative technology detects bad numbers, busy signals, and no answers, which allows call center agents to spend their valuable time speaking to live people.
Call Tracking is a marketing mechanism in which various local and toll free phone numbers are purchased and posted on different advertising mediums. While all of the numbers can be forwarded to the same sales line, an analytics engine display which ads are driving phone calls.
Voice APIs allow CallFire to be added to existing CRMs, web portals or websites. Developers can create useful voice applications that utilize CallFire’s Power Dialing, Voice Broadcast, Click-to-Call, Autodialing, or Call Tracking.
The Voice Broadcast platform allows a pre-recorded message to be sent out to a list of contacts.
