|Description||Workflow automation for onsite vendors|
Breeze provides mobile workflow automation for on-site service vendors. Breeze leverages the power of the smartphone to bring mobile process automation and CRM to on-site service professionals, a class of vendor long ignored by IT companies as hard to reach and slow to adopt new technologies.
While modern consumers have very high customer service expectations, “onsite services” professionals – plumbers, home health care workers, locksmiths, personal trainers, and anyone else whose work takes them to the client’s home or office – all too often rely on archaic practices that have evolved little since the 1970s. The result is frustrated consumers and vendors who, while well-intentioned, have a hard time acquiring new customers and miss out on repeat business from their existing clients.
Breeze’s smartphone apps help onsite services vendors efficiently and comprehensively schedule appointments, communicate with customers, handle payments, and follow up once the job is done. Vendors get to focus on what they are best at while delivering service equal to that of a large company with a dedicated IT team.