|Phone||+ 44 870 766 2831|
|Venture Round, 3/06 |
Blackbay Ltd. develops and implements mobile enterprise solutions and services for supply chain and field service operations.
It offers Delivery Connect, a mobile freight solution for real time job tracking; Service Connect, a business mobility solution that provides off-site service and parts ordering system with timesheets as well as provides vehicle cradles that hold handheld computer devices in vehicles.
The company offers its products for use with handheld intelligent devices and the back-end infrastructure in postal, point to point courier, hub and spoke, third party logistics, service dispatch, social housing, facilities management, and manufacturing industries.
Blackbay currently has over 55,000 mobile workers in the field worldwide. Customers include Royal Mail, Hermes, Dyson, DHL, DPD, Tyco, Chubb, Konica Minolta, Australia Post, Star Track Express and Capita.
Blackbay Ltd. was formerly known as iTouch Business Mobility. The company was founded in 2004 and is headquartered in London, the United Kingdom. Blackbay Ltd. is a former subsidiary of iTouch plc.
Delivery Connect by Blackbay is a freight tracking solution for the Transport & Logistics (T&L) Industry. It supports the collection, in-depot, delivery and management processes.
To remain competitive, providers need to operate on an equal technology basis, without investing vast sums in IT, running complex, long-term projects. To achieve this businesses need a packaged solution that enables, empowers and encourages innovation.
Using Delivery Connect T&L organizations benefit from a single integrated solution that supports fleet and in-depot activity. The integrated wireless (LAN and WAN) event reporting provides real-time visibility of all processes so that staff can respond rapidly to emerging situations and take advantage of underutilized capacity.
Supply chain companies gain an electronic Proof of Collection (PoC) and Proof-of-Delivery (PoD) solution that removes the risk of human error and the cost of manual processing from chain of custody enquiries. This includes exception management for overs, shorts and damaged (OS&D) items.
By supporting all critical aspects of the business, including location management, manifest and consignment management and mobile processes that are driven by product types and operational data, Delivery Connect users gain flexible capabilities that can easily be configured to support current and future business processes.
Large or small delivery companies benefit from using the web based operations, reporting and administration interface that removes the cost of installing local software and provides easy access from almost any location.