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General Information

Offices

Baynote, Inc.
333 W. San Carlos #700
San Jose, CA, 95110
USA

People

Founder
CEO
Board of Directors
Board of Directors
Board of Directors
Chairman

Funding

TOTAL $27.8M
FUNDING TOTAL $27.8M
Series A, 3/2005
Chess Ventures
JK&B Capital
Hummer Winblad Venture Partners
$4M
Series B, 4/2007
JK&B Capital
Steamboat Ventures
Hummer Winblad Venture Partners
$10.8M
Series C, 1/2011
SingTel Innov8
$13M

Competitors

Service Providers

PR, Social Media

Tags

Baynote

Baynote provides personalized customer experience solutions for multi-channel retailers. With Baynote, you understand what buyers are looking for and engage them in the most relevant way – in the moment, whether they’re interacting with your brand on an ecommerce website, a smartphone, a tablet or through a digitally enabled in-store sales associate.

Delivering a seamless customer experience using existing systems and technology requires new thinking. The Baynote Customer Experience Layer connects to all systems in the ecommerce environment, allowing you to manage and deliver consistent experiences across paid search landing pages, onsite search results pages, category, product and cart pages, chat interactions and email – seamlessly though a common SaaS solution.

Baynote’s sophisticated capabilities allow retailers to deliver a superior consumer experience with great results. When shoppers click on Baynote recommendations, they convert to buyers 20% more frequently than those that don’t. The result is increased conversion and average order value; two of the most important KPIs that drive revenue.

Based in San Jose, Calif., with offices in the U.K. and Germany, Baynote’s personalization solutions are trusted by over 300 of the most dynamic brands, including Anthropologie, Bluefly, Campbell’s, Dell, J. Crew, Jockey, Urban Outfitters and more. See how Baynote can deliver results to your organization by visiting us at http://www.baynote.com

Recent Milestones

Videos

Screenshots

Baynote screenshot
Above: Baynote Homepage
Uploaded: 7/10/12

Products

Baynote Recommendations

Websitebaynote.com
Blogblog.baynote.com
StageLive
Tags recommendations, merchandising, email, social, personalization

Product Recommendations let you automatically merchandize your store for increased upsell and cross-sell, and capture the long tail of eCommerce.

Content Recommendations allow you to increase lead generation and impressions.

Baynote screenshot
Above: Baynote Recommendations Screenshot -- #1
Uploaded: 2/5/08

Baynote Social Search

Websitebaynote.com
StageLive
Tags search

Over 60 ecommerce, media, and enterprise customers use Baynote Recommendations to elevate their business. Baynote is currently used by eCommerce, eMarketing and eSupport sites.

Baynote screenshot
Above: Baynote Social Search Screenshot -- #1
Uploaded: 2/5/08

Traffic Analytics

Compete

Baynote

Sources

  1. Citation Needed [add]
  2. Citation Needed [add]
  3. Baynote Closes $13 Million Investment Led by SingTel Innov8 (financial.tmcnet.com) [edit]
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Last Edited 4/9/14

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