Back to Mobile View
Subscribe to the CrunchBase Daily for the latest on Fundings, Acquisitions, and Startup Events

General Information


Baynote, Inc.
333 W. San Carlos #700
San Jose, CA, 95110


Board of Directors
Board of Directors
Board of Directors


TOTAL $27.8M
Series A, 3/2005
Chess Ventures
JK&B Capital
Hummer Winblad Venture Partners
Series B, 4/2007
JK&B Capital
Steamboat Ventures
Hummer Winblad Venture Partners
Series C, 1/2011
SingTel Innov8


Service Providers

PR, Social Media



Baynote provides personalized customer experience solutions for multi-channel retailers. With Baynote, you understand what buyers are looking for and engage them in the most relevant way – in the moment, whether they’re interacting with your brand on an ecommerce website, a smartphone, a tablet or through a digitally enabled in-store sales associate.

Delivering a seamless customer experience using existing systems and technology requires new thinking. The Baynote Customer Experience Layer connects to all systems in the ecommerce environment, allowing you to manage and deliver consistent experiences across paid search landing pages, onsite search results pages, category, product and cart pages, chat interactions and email – seamlessly though a common SaaS solution.

Baynote’s sophisticated capabilities allow retailers to deliver a superior consumer experience with great results. When shoppers click on Baynote recommendations, they convert to buyers 20% more frequently than those that don’t. The result is increased conversion and average order value; two of the most important KPIs that drive revenue.

Based in San Jose, Calif., with offices in the U.K. and Germany, Baynote’s personalization solutions are trusted by over 300 of the most dynamic brands, including Anthropologie, Bluefly, Campbell’s, Dell, J. Crew, Jockey, Urban Outfitters and more. See how Baynote can deliver results to your organization by visiting us at

Recent Milestones



Baynote screenshot
Above: Baynote Homepage
Uploaded: 7/10/12


Baynote Recommendations
Tags recommendations, merchandising, email, social, personalization

Product Recommendations let you automatically merchandize your store for increased upsell and cross-sell, and capture the long tail of eCommerce.

Content Recommendations allow you to increase lead generation and impressions.

Baynote screenshot
Above: Baynote Recommendations Screenshot -- #1
Uploaded: 2/5/08

Baynote Social Search
Tags search

Over 60 ecommerce, media, and enterprise customers use Baynote Recommendations to elevate their business. Baynote is currently used by eCommerce, eMarketing and eSupport sites.

Baynote screenshot
Above: Baynote Social Search Screenshot -- #1
Uploaded: 2/5/08

Traffic Analytics




  1. Citation Needed [add]
  2. Citation Needed [add]
  3. Baynote Closes $13 Million Investment Led by SingTel Innov8 ( [edit]
Edit This Page
Last Edited 4/9/14

Revision History RSS Picture


Share this page on Twitter or Facebook:
Or copy this code to embed a widget: customize »

TechCrunch Posts TechCrunch Logo Small Picture

External Links

CrunchBase API


Become a Sponsor
Terms of Service | Privacy Policy | Licensing Policy