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Bay Bridge Decision Technologies

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Bay Bridge is a privately-held company founded in 2000. Its long-term forecasting and planning technology helps contact centers optimize delivery strategies, agent resources, and performance by getting the right number of agents, in the right place, at the right time, to deliver better service.

Recent Milestones

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• 
  Bay Bridge Decision Technologies was acquired by Interactive Intelligence Group. (8/9/12)
  Posted 8/9/12 at 7:17pm via freshnews.com

Videos

Screenshots

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Sources

1. Interactive Intelligence Acquires Bay Bridge Decision Technologies (freshnews.com) [edit]