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Attensity

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Attensity helps the world’s leading brands leverage customer conversations as a business asset. Using Attensity’s integrated suite of customer analytics and response applications, organizations can tap the wealth of data stored in both internal and online sources, and use that information to improve the customer experience with their brands. Attensity’s award-winning Customer Experience Management (CEM) solutions are built on a massively scalable text analytics platform that enables organizations to listen, analyze, relate and act on customer conversations, no matter where they take place. From its headquarters in Palo Alto, Calif., and Kaiserslautern, Germany, Attensity is powering the customer experience strategies of companies such as Charles Schwab, Citigroup, HP, JetBlue, Lloyd’s Banking Group, Siemens, Starwood Resorts, Travelocity and Whirlpool.

Milestones

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• 
  Attensity added Mark Solon as Director.
  Posted 4/7/11 at 7:43am
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  Attensity added Michelle de Haaff as CMO.
  Posted 9/23/09 at 2:23am
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  Attensity added Catherine H. van Zuylen as VP Product Marketing, Americas.
  Posted 6/1/09 at 9:02am
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  Attensity added David Bean, PhD as Founder.
  Posted 6/1/09 at 9:02am
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  Attensity added Craig D. Norris as Managing Director, The Americas.
  Posted 6/1/09 at 9:02am
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  Attensity added Ian Hersey as CTO, Attensity Group.
  Posted 6/1/09 at 9:02am
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  Attensity added Ian Bonner as CEO, Attensity Group.
  Posted 6/1/09 at 9:02am
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  Attensity acquired Biz360. (4/29/10)
  Posted 2/17/11 at 4:39pm via socialmediaanalysis.com
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  Attensity — Attensity Group has announced its acquisition of Biz360. Biz360 Community Insights will be known as Attensity360. Terms of the deal were not disclosed (4/29/10)
  Posted 4/28/10 at 11:39pm via socialmediaanalysis.com

Videos

Screenshots

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Products

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Attensity Analyze

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Attensity Respond

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Attensity360

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Sources

1. Attensity Group Acquires Biz360 (socialmediaanalysis.com) [edit]
2. Attensity Group Acquires Biz360 (socialmediaanalysis.com) [edit]