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Aspediens

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Aspediens is a company founded in 2004, Partner of Service-now.com in Europe since 2007. With offices in Paris, Geneva and Zurich, Aspediens covers Continental Europe.

The company is exclusively dedicated in selling and implementing Service-now.com. With over 40 years of combined practice in managing IT shops, Aspediens brings a pragmatic approach of ITIL best practices based on “hands-on” experience.

Their rollout methodology is tuned for Service-now.com implementations. It is simple and pragmatic and allows rolling out Service-now.com quickly and efficiently.

Strategically their mission is to help you with your IT Service Management journey including the following areas:

1. Discover • Business Service and IT infrastructure definition and discovery
2. Deliver • Definition and implementation of Service Catalog
3. Monitor • Service level definition, monitoring and event generation
4. Support • Implementation of Incident, problem and change management processes
5. Analyze & Optimize • Reporting & Analytics

All Aspediens employees have relevant background in ITIL best practices, customer care management and Enterprise tools.

Recent Milestones

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