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General Information

Websiteaspediens.com
CategoryConsulting
Phone+41 22 534 92 02
Email
Employees10
Founded4/04
DescriptionSaaS ITIL Consulting

Offices

Carouge - Geneva, CHE
Aspediens Ltd Avenue Industrielle 4-6
Carouge - Geneva, 1227, CHE

Tags

service-now-com, saas, itil, itsm

Aspediens

Aspediens is a Swiss company founded in 2004, Partner of Service-now.com in Europe since 2007. Headquartered in Geneva, Aspediens covers Continental Europe.

The company is exclusively dedicated in selling and implementing Service-now.com. With over 40 years of combined practice in managing IT shops, Aspediens brings a pragmatic approach of ITIL best practices based on “hands-on” experience.

Their rollout methodology is tuned for Service-now.com implementations. It is simple and pragmatic and allows rolling out Service-now.com quickly and efficiently.

Strategically their mission is to help you with your IT Service Management journey including the following areas:

  1. Discover • Business Service and IT infrastructure definition and discovery
  2. Deliver • Definition and implementation of Service Catalog
  3. Monitor • Service level definition, monitoring and event generation
  4. Support • Implementation of Incident, problem and change management processes
  5. Analyze & Optimize • Reporting & Analytics

All Aspediens employees have relevant background in ITIL best practices, customer care management and Enterprise tools.

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