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Angel

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Angel is a leading provider of cloud-based Customer Experience Management (CEM) solutions for Interactive Voice Response (IVR) and Contact Centers. These solutions enable mid-market and enterprise organizations to quickly deploy voice, SMS, chat, mobile, and Business Intelligence (BI) applications that all put the Customer Experience (CX) First. Angel’s solutions are built on an on-demand, software-as-a-service (SaaS) platform and require no investment in hardware, software, or human resources. More than 1,000 customers worldwide turn to Angel’s CEM solutions to delight their customers and their bottom line.

Recent Milestones

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• 
  Angel added Dave Rennyson as President. (1/3/07)
  Posted 6/7/10 at 5:26am
• 
  Angel added Steve Holton as Chief Revenue Officer.
  Posted 2/2/12 at 6:21pm

Videos

Screenshots

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Above: Virtual Call Center Supervisor Monitor
Uploaded: 6/9/10

Above: Caller First Analytics Business Intelligence Reporting
Uploaded: 6/9/10

Above: Contact Center CRM Integration with CTI
Uploaded: 6/9/10

Sources