|Description||Leader Contact Center Solutions|
Altitude Software is a privately owned, multinational software company founded in 1992, develops and delivers IT solutions to support and optimize Contact Center platforms and customer relationships management. The Altitude uCI suite (Unified Customer Interaction) enables large and SMEs, to manage multi-channel customer interactions (by e-mail, phone, chat, sms or web collaboration, video, â€¦) inherent to different business applications: telemarketing, help desk, debt collections and customer care.
With more than 15 years of experience in the contact Center industry, Altitude has 250 employees combining more that 15 languages and 20 nationalities. The company has offices in more than 18 countries, supporting 800 installations worldwide.