Alisoft develops, markets and delivers Internet-based business management software targeting Small and Medium Enterprises (SMEs) in China. Founded by parent Alibaba Group, Alisoft is currently offering five different services: Customer relationship management (CRM), Inventory management, Sales force management, Financial tools,and Marketing information management. Alisoft is able to tailor its business software services and provide three editions: global trade, domestic China trade, and individual trade (consumer to consumer). Alisoft also develops the Aliwangwang instant messaging tool. Aliwangwang is used on the Taobao online shopping marketplace.